Every piece of your information is stored under strict security at Skybaji. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept safe.
Welcome to Skybaji. We believe that the greatest responsibility of a trusted platform is to protect the privacy of its members' personal information. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
By opening an account, playing games, making a deposit, or using any of our services on Skybaji, you are considered to have accepted this Privacy Policy. Please read it carefully.
This Privacy Policy is Skybaji's Terms & Conditions' Applies jointly with. Both documents should be read together.
Skybaji has earned the trust of millions of members across Bangladesh, and we are committed to maintaining that trust. Your information will never be used unlawfully.
Skybaji collects different types of information at various stages. This data falls into three main categories:
a) Information you provide directly:
b) Automatically Collected Information:
c) Information Received from Third Parties:
Skybaji never stores your full payment card number or bank password. All payment-related information is held in tokenized form.
Skybaji uses your information only for specific, legitimate purposes. The table below clearly outlines each purpose and the type of data involved:
| Purpose of Use | Data used | Legal basis |
|---|---|---|
| Account creation & management | Name, phone, email | Contract Fulfillment |
| KYC verification | National ID, photo | Legal obligation |
| Payment Processing | Mobile Banking Number | Contract Fulfillment |
| Fraud Prevention | IP, device, transaction history | Legitimate Interest |
| Customer Service | Contact Information, Complaint Records | Contract Fulfillment |
| Promotional Offers | Gaming behavior and preferences | Consent |
| Responsible Gaming | Gaming patterns and spending history | Legitimate Interest |
Skybaji will never use your information beyond the purposes stated in the table. You can opt out of promotional messages at any time.
The Skybaji website uses cookies to enhance your experience. Cookies are small data files stored in your browser.
Types of cookies we use:
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
Skybaji protects your data with industry-leading security technology. Our security framework operates on multiple layers:
Please keep in mind — no digital system is completely risk-free. Keep your password strong and never share it with anyone. If you notice anything suspicious, contact Skybaji support immediately.
Skybaji does not retain your data longer than necessary. Retention periods vary by data type:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of the active account + 5 years | Legal obligation |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC documents | 5 Years | Regulatory Compliance |
| Gaming logs | 3 Years | Dispute Resolution |
| Marketing Data | Until Consent is Withdrawn | Consent-Based |
| Cookie data | 30 Days – 2 Years | By cookie type |
Once the retention period expires, data is permanently deleted or anonymized so it can no longer be linked to any individual.
Skybaji believes you should have full control over your own data. We therefore provide you with the following rights:
To exercise any of these rights, please contact the Skybaji support team. We typically respond within 30 business days. Please note that some data may not be erasable due to legal obligations.
Skybaji strictly prohibits participation by anyone under 18 years of age. We do not knowingly collect information from minors.
If it comes to our attention that a minor has registered an account, the account will be closed immediately and any collected data will be deleted. If a parent or guardian becomes aware that their child is using Skybaji, please notify our support team.
Skybaji reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email or a notice on the site.
Continuing to use Skybaji after an updated policy is published will be considered your acceptance of the new terms. We recommend checking this page regularly. The date of the most recent update will always be shown at the top of the page.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
We take all privacy-related concerns seriously and aim to resolve them as quickly as possible. You also have the option to speak directly with Skybaji's privacy team.
Six reasons why Skybaji's privacy protection stands apart from the rest.
Every transaction and piece of personal data is fully protected using 256-bit SSL encryption technology.
Skybaji never sells your personal information to third parties. Your data is used solely to provide our services.
You have full control over viewing, correcting, or deleting your personal information. Submit a request to our support team at any time.
We do not retain any data longer than necessary. Data is permanently deleted after the defined retention period.
Regular security audits are conducted by expert third parties to ensure any vulnerabilities are identified and addressed immediately.
Our Bengali-speaking support team is available 24/7 to assist you with any privacy-related questions.
Find answers to the questions our members ask most often.
Your data is fully protected at Skybaji. Now that you've reviewed our Privacy Policy, go ahead and register with confidence and enjoy the best gaming experience.